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Louisiana Department of Health & Hospitals | Kathy Kliebert, Secretary

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Introduction to Eastern Louisiana Mental Health System (ELMHS):

Eastern Louisiana Mental Health System is an integrated system of mental health care designed to provide a wide array of services within a multi-faceted system.  Maintained within ELMHS are over 500 licensed inpatient psychiatric beds, affiliated community residential settings and outpatient services. ELMHS is a part of the Louisiana Department of Health and Hospitals, Office of Mental Health, Area B. The System is accredited by the Joint Commission on the Accreditation of Healthcare Organization (JCAHO) and certified by the Centers for Medicare/Medicaid Services (CMS). ELMHS operates under two distinct licenses and collaborates with other state and licensed agencies to provide safe, quality care to referred patients from the entire state.

Mission:
The Mission of ELMHS is to provide mental health evaluation, treatment, habilitation and consultation for children, adolescents, and adults. Programs provided include: day treatment; inpatient acute interventions; jail-based evaluations; supervised group home and residential programs; forensic evaluation, care, custody, and aftercare; intermediate and long-term psychiatric care; and coordination with the total system of care in Louisiana.

Programs:

ELMHS is unique in that the system provides a varied and wide range of services in many geographical locations throughout the state. Services are provided by multi-disciplinary treatment teams. Each patient participates in a treatment program based on that individual’s needs and interests which may include medications, behavior therapy, substance abuse treatment, competency restoration, individual and group therapy, sexual offender treatment, work therapy, treatment malls, and transitional housing (community homes). The system has two divisions: the East Division and the Forensic Division.

East Division:

Greenwell Springs Campus Programs:

  • The ELMHS Acute Unit provides inpatient care for adults who are experiencing acute psychiatric problems. These beds are licensed and accredited ELMHS. The ELMHS Acute Unit is staffed and operated by the  East division of ELMHS. The acute units provide short term treatment programs that serve patients from the entire state. The programs are designed to rapidly stabilize patients and return them to their communities for continued outpatient treatment. Those who require longer treatment are transferred to a more appropriate setting in other treatment facilities.
  • The Evolutions program is a partial hospital program for children and adolescents and their families who are experiencing social, emotional, and behavioral problems. The program staff evaluates and treats problems arising from developmental, emotional, social and academic difficulties of youth and their families in order to improve the youth’s functioning at home and at school. Educational programming is provided by the Louisiana Department of Education, Special School District #1.
  • Spring House is a residential program serving adolescent females. Spring House is licensed through the Department of Social Services / Office of Community Services and contracts with ELMHS to work with girls in state custody.  The program provides a therapeutic environment that fosters healthy personal and responsible social development. Residents of the Spring House program also participate in school provided by Special School District #1.

Jackson Campus Programs:

Inpatient programs provide psychiatric services to male and female adults age 18 or older who are chronically mentally ill or require intermediate or long term hospitalization. Patients are admitted through the Single Point of Entry after being evaluated and determined to be a danger to themselves or others or gravely disabled. There are three treatment programs for the civil population, three Adult community Homes and two Forensic Units. Each program provides psychiatric, nursing, psychological, psychosocial, and rehabilitative services that work with the patients to provide a therapeutic atmosphere and stabilize the patient’s symptoms.

The Admissions Unit (Cedarview Building) provides acute and intermediate care to males and females. Patients admitted to this unit remain through evaluation and treatment planning, and are transferred to an appropriate unit or discharged for further treatment.

Evangeline House provides active treatment for males and females who require intermediate to long-term hospitalization. Services are provided to patients on Evangeline to help stabilize symptoms and work toward placement in a less restrictive environment.

Gabriel House is an all-male program that provides stabilization for intermediate and long-term patients and a transitional unit to prepare patients for discharge.

Adult ICF community homes provide a supervised environment for mentally retarded adults who do not require the level of services and structure provided in an inpatient facility, but are not able to live independently. Admissions are coordinated through the Office of Developmental disabilities. The program provides training in job skills, social skills and independent living skills with the goal of transitioning individuals to more independent living settings.

Forensic inpatient programs operated on this campus consist of 70 beds which are staffed by the Forensic Division. The Oakcrest Unit serves patients who are in pre-trial status who are committed by the courts for restoration to competency and the Gabriel Forensic Unit is a transitional program for patients who are nearing placement.

Forensic Division:

Inpatient programs provide services to adults who are remanded to the program through legal proceedings. These units provide a high level of security for the patients housed at Forensic. The programs provide assessment and therapies which are directed toward treatment and stabilization of psychiatric disorders, treatment of substance abuse disorders, behavior management and enhancement of interpersonal skills.

Admissions/Special Security Area (ASSA) is a maximum security program that provides assessment and care for the Forensic Division’s male admissions and for those males with special security needs. The goal of this unit is to enable the patient to meet the criteria to return to court. Treatment is focused on assessment, stabilization, and the development of pro-social behaviors.

Intermediate Treatment Unit (ITU) is a medium security male unit which provides treatment to developmentally disabled, chronically mentally ill, NGBRI and LVA (unable to be restored to competency) patients. The unit strives to help the chronic patient improve behavioral and psychological functioning through stabilization of psychiatric disorders and cognitive behavioral treatment modalities.

Female Unit serves pretrial, NGBRI, LVA, and certain civil patients in a medium security environment. Patients are admitted to the unit which provides assessment and treatment to females who are psychotic, developmentally disabled, substance abusing, and/or antisocial. A four bed maximum security unit is available for aggressive, hard to manage females.

Crossroads Rehabilitation Unit (CRU) is a minimum security program which houses males who are in remission and stable NGBRI patients. Patients are transferred to this unit from the more restrictive forensic units. The program goals are to prepare the patient to return to court, and ultimately, to society as a productive citizen.

The Community Forensic Services (CFS) Division at the Forensic Aftercare Clinic in the New Orleans area provides outpatient treatment and services to post-discharge forensic patients of Louisiana’s public psychiatric hospitals. District Forensic Coordinators follow patients in facilities throughout the state.

State jail-based treatment provides competency restoration and administrative follow-up of discharged forensic patients. This program is staffed by Community Forensic services.

Contracted group home beds are located in Baton Rouge and New Orleans and are supervised by the Forensic Division. The contracting agency is responsible for all licensure and regulatory issues. These homes provide transitional housing to forensic patients who are discharged from Louisiana’s public psychiatric hospitals.

 

Treatment Services:

All treatment services are provided by highly qualified and competent interdisciplinary treatment teams. The teams are composed of core members including the patient, psychiatrist, psychiatric nurse, social worker, and psychiatric aide or therapeutic guard. Additional professionals who may participate as a member of the treatment team include the psychologist, activity therapist, dietician, medical practitioner, work therapy coordinator, and clergy. These professionals interface routinely to meet the needs of the patients they serve. Treatment programs are developed based on the individual’s needs and interests. Progress is evaluated on a regular basis.

Psychiatric Services:
Psychiatric services are provided through a contractual arrangement with the Tulane School of Medicine. Services are provided by board certified or board eligible psychiatrists who lead the treatment teams and provide assessments, interventions, and monitor the patient’s response to prescribed medication. As treatment team leader, the psychiatrist is the patient’s attending physician, coordinating and monitoring all aspects of the patient’s care.

Medical Services:
An internal medical clinic is provided on grounds and physicians are assigned to each treatment program to address the routine medical needs of the patients. Patients are referred to specialists in the area for care that cannot be provided on the hospital grounds. Medical services for ELMHS patients are provided on grounds 24 hours a day.

Psychological Services:
Licensed psychologists are assigned to each treatment program. Their responsibilities include providing consultations to treatment teams and assistance with the development of behavioral programs. They also provide psychotherapy, behavioral therapy, staff development, and consult on research and program evaluations.

Nursing Services:
The Nursing department provides 24-hour nursing care for all of the patients in the ELMHS inpatient units. A nursing manager is assigned to direct nursing care for each program area. Care is provided by Registered Nurses, Licensed Practical Nurses, Behavior Shaping Specialists, Corrections Guard Therapeutic, Residential Services Specialist and Psychiatric Aides. Staff within this department interface with all other departments and the patients to continually assess needs, plan or coordinate appropriate actions and interventions, to meet identified needs and evaluates outcomes.

Social Services:
Each patient is assigned to a social worker who is a core member of that patient’s treatment team. The social workers provide assessments, interventions, discharge planning and placement, and lead group therapy, as well as work to meet the ongoing psychosocial needs of the patients. The social worker is the liaison between the facility and the patient’s family and community resources.

Rehabilitation Services:
Recreational and Occupational therapists and Rehabilitation Specialists provide specialized rehabilitative services to maximize each patient’s level of functioning and to help prepare the patient to live in a less restrictive setting. This includes assessment, treatment team consultation, and provision of Occupational and Recreational therapy, Work Therapy, and Educational Programs, to address the identified needs and interests of the patient. The department also provides community outings, assists in the development of leisure skills, coordinates the barber and beauty shops, work therapy program and therapeutic mall programs. 

Pastoral Services:
ELMHS recognizes the importance of the spiritual needs of our patients. Pastoral services provided to the patients include weekly services, individual counseling, and assessment, on referral.

Nutritional Services:
Registered dieticians monitor the nutritional needs of our patients. Patients are screened for nutritional needs and referred for nutritional assessment when indicated. Dieticians make dietary recommendations to the treatment team and monitor therapeutic diets. They also provide nutritional counseling and education to the patients and families.

Client Rights Services:
This service ensures that all client rights are followed by educating patients about their rights, monitoring patient complaints and concerns and following up to ensure client satisfaction with the outcome. The service also administers client satisfaction surveys at regular intervals.

Administrative and Support Services:
As with every large Hospital, there are a number of departments that play an integral role in the day to day operations of ELMHS, including those departments in Environment of Care, Ancillary Services, Quality Management, Pharmacy, Education and Training, Health Information, Fiscal, Human Resources, and Administration.

 

Eastern Louisiana Mental Health System Contacts:

For further information, please contact:

Staff: Office #:
Chief Executive Officer 225 634-0216
Chief Operating Officer, East Division 225 634-0160
Chief Operating Officer, Forensic Division 225 634-0578
Chief of Staff 225 634-0693
Asst. Clinical Director, East Division 225 634-0200
Asst. Clinical Director, Forensic Division 225 634-0585
Asst. Clinical Director, GSH 225 262-2400
Admissions: Acute Unit 225 262-2404
Admissions: East 225 634-0433
Admissions: Forensic 225 634-2661
Human Resources 225 634-0535 or 634-0655
Fiscal Office 225 634-0369 or 634-0268
Total Quality Management 225 634-0162
Rehabilitation 225 634-0297
Psychology 225 634-0206
Social Services 225 634-0150
Health Information 225 634-0365
Ancillary Services 225 634-0214
Patient Rights 225 634-0237
Nursing Services 225 634-0529
Community Forensic Services 225 634-0221
Community Homes 225 634-0661
Site Manager, GSH 225 262-2400 or 262-2417
Infection Control 225 634-0291
Environmental Services 225-634-0203
Staff Education 225-634-0395
Medical Services 225-634-0289
Pharmacy 225-634-0370

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