Frequently Asked Questions

How do I become a Certified Operator?

To become a certified operator you must pass an examination in an area that you have adequate experience and education then you must make application for the license and pay the fee for the Certification License. Once you have paid the fee you will receive you Certificate and at the point you are a certified operator.

When I pass an exam, am I a certified operator?

NO! Congratulations on passing the test. But that is only the fourth step in becoming a certified operator. You must make application and pay the certification license fee to become certified. See What are the steps to become a certified operator.

What are the Steps to Become a Certified Operator?

STEPS TO BECOME A CERTIFIED OPERATOR

  • You must have a high school diploma or valid GED.
  • You must have the necessary experience and education to become certified. (See FAQ or publication "How do I get points?"
  • You must make application to take an examination for Operator Certification. Applications are due thirty (30) days before the exam. It is preferred that applications be received before the class so that we can help you if possible to register and attend the necessary course. See the Publications Section on Website. See Publication entitled Application for Operator Exam. (You must fill out the application completely if you wish to get all the points to which you are entitled).
  • You must pass the examination.
  • You will be sent a notice of results of your examination for Operator Certification.
  • If you have the necessary Experience and Education, the back of the Examination Results Notification Form will have the Operator Certificate Application (also can be found in publications section of website).
  • Thoroughly Complete the Operator Certificate Application.
  • Include the Fee(s) for all Operator Certifcates Requested.
  • Send the Application and Fee to the following Address:

OPH/CEHS-Operator Certification Program
Post Office Box 4489 Bin # 10 Box # 6
Baton Rouge, Louisiana 70821-4489

 

 

What if my Education and Experience Points do not seem correct?

If you believe you do not have all the points for the education and experience, you can complete the Education and Experience Update Form. EDUCATION: Be sure to attach college transcripts, military DD214 and any trade or technical education that you wish evaluated. EXPERIENCE: Be sure to thoroughly describe all different positions held applicable to your experience in the area of operator certifcation. Also, experience in other fields where you worked on pumps, motors or equipment commonly used in operator certification.

How do I get points towards Certification?

Go to the following publication for a full explanation on how points are calculated.

How Do I get POINTS?

How long is an examination test score valid?

Examination scores are valid for two years from the date that you take the examination. You are not certified until you apply for the license for the exam that you passed, pay the fee when you application is approved and receive the certificate from the Operator Certification Office. After two years, your exam results are no longer valid.

Will Level 1 & 2 training count towards Levels 3 & 4 licenses?

The Board of Certification has directed us that Level 1-2 Classes count toward Licenses for Levels 3-4 since Level 1 & 2 information is part of the Need-to-Know for Levels 3 & 4.

Is there an application fee for processing applications?

At this time there are no fees for processing applications. There are fees for exams, licenses and replacement Certificates and IDs.

What is the fee for taking an examination for operator certification?

Currently, there is a charge of five ($5) dollars per test.

What is the fee for receiving a license?

The first water certification is $20. Each additional water certification is $10. If you hold all three water certifications (Treatment, Production and Distribution), the current initial certification cost would be $40.

$20 + $10 +$10

The first wastewater certification is $20. An additional wastewater certification is $10. If you hold both wastewater certifications (Treatment, Collection), the current initial certification cost would be $30.

$20 + $10

If you are seeking both water and wastewater certification, the fee is $20 for the first of each. Each additional would be $10.

$20 + $20

 

 

What is the fee for renewing operator certifications?

The renewal fees are the same as the initial certification fees. These fees are paid biennially.

What is the fee for duplicate/replacement Certificates and IDs?

Five ($5) dollars. Just send in the fee with a letter for the appropriate request addressed to the attention of Jill at the following address:

Mailing address:

Louisiana Department of Health & Hospitals
Office of Public Health - Operator Certification Program
P.O. Box 4489 Bin #10 Box #6
Baton Rouge, LA 70821-0629

 

 

How can a Course be approved for Operator Certification?

Submit a completed Course Approval Form to the Certification Training Officer with attachments as necessary with the following information:

1. Subject(s) to be covered.

2. Time to be spent on each subject.

3. Categories of certification to be covered (form has box to circle all that apply).

4. Instructor qualifications (Certifications held, education, experience, etc.)

It is normally best to send a separate agenda which supplies the information in 1 & 2 above.

What are requirements of sponsor of course to assure that operators receive proper credit for approved training?

The original sign-in sheets must be mailed no later than 30-days upon completion of the course. The mailing address is:

Attention: Training Officer
DHH/OPH/Operator Certification
Post Office Box 4489 Bin #10 Box #6
Baton Rouge, La 70821-4489


If any person does not attend the complete approved course, the instructor is required to submit a summary form for the course which details how many hours each individual attended.